Programme Manager

Are you a self-starter with excellent organisational skills looking to take the next step in your Higher Education career? Birkbeck, University of London, is looking for a Programme Manager to join us this Spring on a permanent, full-time, hybrid contract.

As Programme Manager, you will be responsible for the day-to-day management of administrative staff and the delivery of an effective administrative support service within the Faculty of Business and Law at Birkbeck. 

As Programme Manager your duties will include:

• the day-to-day management of administrative staff, student services and administration
• central and faculty professional services liaison including; process and procedure developments, marketing and publicity, web, student support, learning resources, disability liaison, visa compliance and student complaints
• project work and the implementation of strategic developments
• distance learning support and administration.

To be successful as Programme Manager, you will have:

• experience of, and proven commitment to, customer service and quality improvement
• excellent communication, and IT skills and the ability to define priorities for yourself and your team
• able to work flexibly and to problem solve to effectively manage a range of projects
• able to work on your own initiative to deliver a high standard of service
• able to work collaboratively across teams and cultivate excellent working relationships with colleagues, both administrative and academic.

As Programme Manager, at Birkbeck, University of London, a sound understanding and experience of the current issues and trends within the HE sector may also be an advantage for working in this role. 

If you have experience as a Programme Administrator, Research Administrator or Programme Coordinator, this role could be a good fit for you. Join us as a leading London University with a unique mission for widening participation.

Salary and benefits:

£38,443 rising to £43,636 per annum. Grade 6 on the College's London Pay Scale which includes a consolidated London Weighting Allowance. 

Benefits of working at Birkbeck: a competitive salary and pension scheme (15%), 31 days paid leave, hybrid working with two days on site, generous benefits & training and development and a central location in Bloomsbury, Euston, London.

Contract:

Open-ended, permanent contract. Full-time (35 hours a week). Hybrid and flexibility offered with the requirement to attend meetings or training on site two days a week. Please submit an application form for consideration. Closing date: Sunday 30 March 2025. Interview date: 7 & 10 April 2025. 

Enquiries:

If you would like to know more about the role, please click on apply or contact Rhiannon Guy, Head of Operations – Education and Student Experience at rk.guy@bbk.ac.uk  

If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered. www.birkbeck.ac.uk/jobs.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.