Computer Services Analyst (578)

Computer Services Analyst

Experienced desktop computing professional with ideas and great interpersonal skills wanted by top university computer science department. 

Salary range
38,594 rising to 44,113
Contract type
Open ended
Full time
Business Unit (dept)
Department of Computer Science & Information Systems
Closing Date
Ref No

You will have responsibility for 100+ personal computer desktops (windows and linux) used by lecturers, researchers and administrative staff. You will also manage the desktops in the student computing labs (140 windows PCs) with specialist software for programming, data analysis, web development & machine learning. Your general support duties will include solving user support queries and liaising with other Birkbeck staff and external organisations, so excellent inter-personal skills are essential.

To succeed in this role you must be methodical and systematic in your approach to solving problems that crop up in a busy Computer Science department and which users present to you. An analytical mind coupled with a pragmatic attitude will also help. You need to work quickly and accurately and provide concise feedback to students, staff & colleagues and document your work for reference. If you can demonstrate these qualities through your track record then we want to hear from you.


Grade 7 of the College's London Pay Scale which is £38,594 rising to £44,113 per annum.

The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.


If you would like to know more about the role please click on apply below or contact Phil Gregg, Computer Systems Manager, via or 020 7631 6707.

If you have technical issues or difficulties using the recruitment portal please contact, providing your name and the job reference number of the position.

While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered. Do not apply through third party websites or portals.

Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award, membership of WISE, operating Disability Confident & Mindful Employer schemes.

Interview date: 30th January 2020